volvo vida dice tool

We recently purchased a volvo vida code reader. When I purchased it for the company the tutorials said it was easy to install on any windows based program . The discs sent with the unit don.t do much of anything . We have tried to install it on all my computers with windows xp, windows 7 and windows vista. , All it says is the resolution is wrong and it cannot find the device drivers , that are supposed to be the discs that were sent to me. I have asked every one I know to try and help me , even my friends at the local volvo dealer ship ,I dont know what to do.
Can youy help me , I will pay you

Thanks

Brian

Mt Washington Autohaus